topic Re: Unresolved pay dispute in Account & Billing

Unresolved pay dispute

Jack410 — Fri, 21 Aug 2026 08:45:18 GMT

I have had an ongoing pay dispute with yourselves which i was told was now resolved but i am now still getting debt collecting company contact me. Please could someone call me in person to resolve this issue as it is making me very stressed. Thankyou

Re: Unresolved pay dispute

Jack410 — Fri, 21 Aug 2026 08:49:40 GMT

Please could someone call me

Re: Unresolved pay dispute

GD1 — Fri, 21 Aug 2026 08:51:43 GMT

@Jack410 No one can or indeed will call you on the back of a community post from an unlinked account.

This is a customer helps customer community, no one at Sky will know who you are from your community login

Re: Unresolved pay dispute

Daniel0210 — Fri, 21 Aug 2026 09:08:37 GMT

@Jack410

Usually if a debt has been passed to a debt recovery company you have to solely deal with them but you could try calling Sky to see if they'll answer your call. As stated above no one will call you.