https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5344781#M300947 <P>I would like a refund of the credit on my account. It has been there for years.</P> Fri, 14 Aug 2026 13:34:56 GMT Lemonadestand 2026-08-14T13:34:56Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5344781#M300947 <P>I would like a refund of the credit on my account. It has been there for years.</P> Fri, 14 Aug 2026 13:34:56 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5344781#M300947 Lemonadestand 2026-08-14T13:34:56Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5344808#M300951 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3743388">@Lemonadestand</a>&nbsp;</P> <P>Is this after cancelling that subscription?<BR /><BR />If it is we can potentially help you get it refunded within 3-5 working days via staff from the Community Messaging Team on here. Let us know on this thread if you want to do that. <BR /><BR />Before we can escalate it to Sky please confirm that:<BR /><span class="lia-unicode-emoji" title=":black_small_square:">▪️</span>the credit is still showing on your Sky account and, <BR /><span class="lia-unicode-emoji" title=":black_small_square:">▪️</span>the payment method is still active.<BR /><BR />If you’ve already cancelled your payment method Sky can either reinstate it, or get a back office team to raise a cheque to post to you but that obviously takes a lot longer.<BR /><BR /></P> Fri, 14 Aug 2026 14:02:03 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5344808#M300951 Daniel0210 2026-08-14T14:02:03Z