https://helpforum.sky.com/t5/Account-Billing/Sky-mobile/m-p/5343578#M300879 <P>Failed direct debit, bill paid via debit card - is service down or have I been cut off?</P><P>&nbsp;</P><P>if cut off - how long before services reinstate once bill paid??</P> Thu, 13 Aug 2026 19:07:04 GMT Kyla28 2026-08-13T19:07:04Z https://helpforum.sky.com/t5/Account-Billing/Sky-mobile/m-p/5343578#M300879 <P>Failed direct debit, bill paid via debit card - is service down or have I been cut off?</P><P>&nbsp;</P><P>if cut off - how long before services reinstate once bill paid??</P> Thu, 13 Aug 2026 19:07:04 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-mobile/m-p/5343578#M300879 Kyla28 2026-08-13T19:07:04Z https://helpforum.sky.com/t5/Account-Billing/Sky-mobile/m-p/5343743#M300884 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4755031">@Kyla28</a>&nbsp;</P> <P>There are ongoing&nbsp;issues with Sky mobile this evening so your lack of service is probably related to that.</P> <P>&nbsp;</P> <P>If a direct debit fails Sky will try again in 10 days so there is a chance that this will happen and that the payment you made might have gone onto your account as a credit so you have checked to see if this is what has happened.</P> Thu, 13 Aug 2026 19:25:26 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-mobile/m-p/5343743#M300884 caesarome 2026-08-13T19:25:26Z