topic Re: Mr michael geehan in Account & Billing

Mr michael geehan

Michaelgeehan56 — Wed, 12 Aug 2026 09:57:52 GMT

Need to speak about my bill last months bill was paided by card £24:00 and today my bill is £51:00 need to speak to an agent

Re: Mr michael geehan

Annie+UK — Wed, 12 Aug 2026 09:58:49 GMT

This forum is primarily customer-to-customer help, you're not talking to Sky support

Re: Mr michael geehan

Daniel0210 — Wed, 12 Aug 2026 10:00:51 GMT

@Michaelgeehan56
The usual reason for a bill increase (apart from the inevitable annual price rise each April), is that your discounts have ended. Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

Re: Mr michael geehan

MightyQuinn — Wed, 12 Aug 2026 10:02:39 GMT

Hi @Michaelgeehan56 What is the full story, it is recommended to never make a manual payment unless directed by Sky as they simply go on as a credit for your next bill and not the one that is due. Please see Welcome below for information about this public community.