topic Cancel a product in Account & Billing

Cancel a product

Garethtr — Mon, 10 Aug 2026 18:24:40 GMT

Can anyone shed any light on how to downgrade my packages with sky using the app

Re: Cancel a product

caesarome — Mon, 10 Aug 2026 18:27:01 GMT

@Garethtr

What is it that you want to downgrade ?

Re: Cancel a product

MightyQuinn — Mon, 10 Aug 2026 18:29:25 GMT

Hi @Garethtr Only Marketplace subscriptions can be downgraded online. Sky normally want to check your identity before making any changes.

Re: Cancel a product

Garethtr — Mon, 10 Aug 2026 18:28:23 GMT

Netflix and sports

Re: Cancel a product

MarkGoldsmith — Mon, 10 Aug 2026 20:03:35 GMT

@Garethtr wrote:
Netflix and sports

Potentially via https://www.sky.com/mysky/tv/tv-packs

However worth noting for something like Sky Sports, if you are in a minimum term contract for that ( for a discount) the option is usually grey-out for that as Sky would be unlikely to allow you to remove it whilst in the minimum term.