Broadband bill increase

Hariprasad — Sun, 09 Aug 2026 10:31:48 GMT

Last month my broadband bill increased. I can't afford this amount

Re: Broadband bill increase

Daniel0210 — Sun, 09 Aug 2026 10:36:17 GMT

@Hariprasad wrote:

Last month my broadband bill increased. I can't afford this amount

@Hariprasad
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

The usual reason for a bill increase (apart from the inevitable annual price rise each April), is that your discounts have ended. Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

Re: Broadband bill increase

caesarome — Sun, 09 Aug 2026 11:07:25 GMT

@Hariprasad

Have you called Sky and spoken to them about this ?

topic Re: Broadband bill increase in Account & Billing

Broadband bill increase

Re: Broadband bill increase

Re: Broadband bill increase