https://helpforum.sky.com/t5/Account-Billing/Bill-payment-taken-in-error/m-p/5335130#M299880 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4746177">@Stephenbradley</a>&nbsp; &nbsp;As you have discovered, the advisor was probably economical with the truth. Told you what you wanted to hear.</P> Mon, 03 Aug 2026 18:40:08 GMT MightyQuinn 2026-08-03T18:40:08Z https://helpforum.sky.com/t5/Account-Billing/Bill-payment-taken-in-error/m-p/5335113#M299876 A Bill payment of £98 was taken from my account on 27th July, however the month before I spoke to a customer service agent who paused my payments, as I am not using it at the moment, due to being in hospital, now that has left me short as I haven't been getting a full payment. Mon, 03 Aug 2026 18:26:21 GMT https://helpforum.sky.com/t5/Account-Billing/Bill-payment-taken-in-error/m-p/5335113#M299876 Stephenbradley 2026-08-03T18:26:21Z https://helpforum.sky.com/t5/Account-Billing/Bill-payment-taken-in-error/m-p/5335121#M299877 <P>I wasn't aware Sky offered account pauses.&nbsp; (Only payment holidays for credit items)</P><P>&nbsp;</P><P>You'll need to contact them again to query this.</P> Mon, 03 Aug 2026 18:32:42 GMT https://helpforum.sky.com/t5/Account-Billing/Bill-payment-taken-in-error/m-p/5335121#M299877 PandJ2020 2026-08-03T18:32:42Z https://helpforum.sky.com/t5/Account-Billing/Bill-payment-taken-in-error/m-p/5335130#M299880 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4746177">@Stephenbradley</a>&nbsp; &nbsp;As you have discovered, the advisor was probably economical with the truth. Told you what you wanted to hear.</P> Mon, 03 Aug 2026 18:40:08 GMT https://helpforum.sky.com/t5/Account-Billing/Bill-payment-taken-in-error/m-p/5335130#M299880 MightyQuinn 2026-08-03T18:40:08Z