Telephone for partial hearing

D9ffy — Mon, 03 Aug 2026 17:25:19 GMT

Hi, Does anyone know if Sky have a dedicated telephone number for people who are partial hearing? Every time i make a call to Sky i end up speaking to India or the likes and i just cannot understand the person speaking with such a strong indian accent. I have to appologise to them for not being able to understand them. Why it is my place to appologise to them, i do not know. On my most recent call, i started the conversation with the appology and asked if i could be transferred to someone without the strong accent. This was denied and he ended up having to talk to my other half who is not the account holder.

Re: Telephone for partial hearing

Daniel0210 — Mon, 03 Aug 2026 17:37:29 GMT

@D9ffy
If there are health/medical issues which affect communicating with Sky, register with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are different methods of communication other than phoning so have a look at these related links… ~

https://www.sky.com/help/accessibility-information

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance

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Telephone for partial hearing

Re: Telephone for partial hearing