topic Re: Call from Sky ? in Account & Billing

Call from Sky ?

allenrodgers18 — Wed, 29 Jul 2026 10:18:17 GMT

Have received 2 or 3 calls recently from an 0800 number alledgedly Sky .. Caller says we have new deal for you as you have been with us for 16 years., confirms details then says just a moment let me check for best deal - then call ends .This keeps happening ,anyone else had the same experience ?

Re: Call from Sky ?

Coley-W95 — Wed, 29 Jul 2026 11:27:22 GMT

Hi there @allenrodgers18 Welcome to the Community forum. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Call from Sky ?

twilight+princess — Sun, 02 Aug 2026 11:41:36 GMT

I suspect a scam. Did they offer a discount of 40%? If so then it is a scam.
What details did you give? If account details then I would check your account for any unknown orders & change you password as well.