topic Re: Bill too expensive in Account & Billing

Bill too expensive

Montrose62 — Fri, 31 Jul 2026 17:11:04 GMT

I need to reduce my monthly bill. I cannot afford the present charge

Re: Bill too expensive

Daniel0210 — Fri, 31 Jul 2026 17:13:25 GMT

You haven't said which service; TV, Broadband?

It will involve either negotiating a new discount if yours has expired or in the case of a TV subscription, potentially removing a part of your current package.

Re: Bill too expensive

Montrose62 — Fri, 31 Jul 2026 17:14:45 GMT

Please contact me to reduce my bill. Monthly charge has hugely increased.

must be reduced or I'll have to leave Sky, I'm a long term customer for many years.
I like Sky but cannot afford to continue as a pensioner

Re: Bill too expensive

Montrose62 — Fri, 31 Jul 2026 17:15:28 GMT

Yes, far too expensive

Re: Bill too expensive

Daniel0210 — Fri, 31 Jul 2026 17:17:20 GMT

@Montrose62

No one from Sky will contact you as a result of posting on here. Any Sky account/s you may have are not linked to your Community Forum username so no one knows who you are. You need to instigate contact if needed.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.