https://helpforum.sky.com/t5/Account-Billing/Post-code-log-in-error/m-p/5329612#M299209 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4740555">@RA7</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:</P> <P><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.<BR />This isn't a live chat so replies may not be instant.</P> Tue, 28 Jul 2026 10:30:53 GMT caesarome 2026-07-28T10:30:53Z https://helpforum.sky.com/t5/Account-Billing/Post-code-log-in-error/m-p/5329602#M299208 <P>I cant access my messages or products on the sky app because there is an error everytime i try to log in and enter my post code. I have tried both upper and lower case, and I have tried using spaces and not using spaces.</P> Tue, 28 Jul 2026 10:00:32 GMT https://helpforum.sky.com/t5/Account-Billing/Post-code-log-in-error/m-p/5329602#M299208 RA7 2026-07-28T10:00:32Z https://helpforum.sky.com/t5/Account-Billing/Post-code-log-in-error/m-p/5329612#M299209 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4740555">@RA7</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:</P> <P><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.<BR />This isn't a live chat so replies may not be instant.</P> Tue, 28 Jul 2026 10:30:53 GMT https://helpforum.sky.com/t5/Account-Billing/Post-code-log-in-error/m-p/5329612#M299209 caesarome 2026-07-28T10:30:53Z