https://helpforum.sky.com/t5/Account-Billing/TV-order-cancelled/m-p/5328378#M299073 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4739612">@Taylor241</a>&nbsp;</P> <P>Did you place an order for Sky Glass because if you did it might be that you have failed the deeper credit checks that take place</P> Sun, 26 Jul 2026 18:17:28 GMT caesarome 2026-07-26T18:17:28Z https://helpforum.sky.com/t5/Account-Billing/TV-order-cancelled/m-p/5328362#M299072 I have tried to order TV and I got an email saying thanks for your order and then I got am email to say that I had cancelled my order I didn't cancel anything can someone help me understand why Sun, 26 Jul 2026 18:00:11 GMT https://helpforum.sky.com/t5/Account-Billing/TV-order-cancelled/m-p/5328362#M299072 Taylor241 2026-07-26T18:00:11Z https://helpforum.sky.com/t5/Account-Billing/TV-order-cancelled/m-p/5328378#M299073 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4739612">@Taylor241</a>&nbsp;</P> <P>Did you place an order for Sky Glass because if you did it might be that you have failed the deeper credit checks that take place</P> Sun, 26 Jul 2026 18:17:28 GMT https://helpforum.sky.com/t5/Account-Billing/TV-order-cancelled/m-p/5328378#M299073 caesarome 2026-07-26T18:17:28Z