https://helpforum.sky.com/t5/Account-Billing/Compensation/m-p/5326950#M298934 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4706228">@Ellieb3</a>&nbsp; &nbsp;Do you know the cause of your broadband outage? You should be aware that unless you go to another network (like virgin, altnets, etc.) they will be using the same network as Sky (Openreach) so the fault may be the same.</P> Fri, 24 Jul 2026 14:00:39 GMT MightyQuinn 2026-07-24T14:00:39Z https://helpforum.sky.com/t5/Account-Billing/Compensation/m-p/5326933#M298932 <P>Hi all I've been with out broadband all of July and I'm thinking of going with another provider, I know I am due compensation but if I'm closing my account can this be payable to me instead of paying into my sky account?&nbsp;</P> Fri, 24 Jul 2026 13:33:08 GMT https://helpforum.sky.com/t5/Account-Billing/Compensation/m-p/5326933#M298932 Ellieb3 2026-07-24T13:33:08Z https://helpforum.sky.com/t5/Account-Billing/Compensation/m-p/5326950#M298934 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4706228">@Ellieb3</a>&nbsp; &nbsp;Do you know the cause of your broadband outage? You should be aware that unless you go to another network (like virgin, altnets, etc.) they will be using the same network as Sky (Openreach) so the fault may be the same.</P> Fri, 24 Jul 2026 14:00:39 GMT https://helpforum.sky.com/t5/Account-Billing/Compensation/m-p/5326950#M298934 MightyQuinn 2026-07-24T14:00:39Z