topic Re: Billing in Account & Billing

Billing

Anonymous — Tue, 21 Jul 2026 16:33:19 GMT

Paid my bill but you're still trying to take direct debit from account

Re: Billing

PandJ2020 — Tue, 21 Jul 2026 16:35:12 GMT

@Anonymous wrote:
Paid my bill but you're still trying to take direct debit from account

Looks like you've removed your forum account before getting answers.

But making unnecessary manual payments won't necessarily stop a scheduled payment.

Re: Billing

Daniel0210 — Tue, 21 Jul 2026 16:35:46 GMT

For some reason you've deleted your Community account.

Any manual payment was unnecessary and has correctly gone as a credit on your Sky account, and then if the planned payment Sky try to take fails your services stand the risk of being restricted.