https://helpforum.sky.com/t5/Account-Billing/ACCOUNT-SPECIFIC-ISSUE-Cannot-update-Direct-Debit-details/m-p/5321371#M298349 <P>Tried several times to update/change my direct debit details (i.e. change of bank account and sort code) but system just errors with.......................................</P><DIV class="">Change payment method unsuccessful</DIV><DIV class=""><DIV class=""><DIV class="">&nbsp;</DIV><DIV class=""><DIV>The details entered did not match. If you would like to enter new payment details, please click<SPAN>&nbsp;</SPAN><STRONG>'Try again'</STRONG>.</DIV></DIV></DIV></DIV> Fri, 17 Jul 2026 13:51:19 GMT Elmeck 2026-07-17T13:51:19Z https://helpforum.sky.com/t5/Account-Billing/ACCOUNT-SPECIFIC-ISSUE-Cannot-update-Direct-Debit-details/m-p/5321371#M298349 <P>Tried several times to update/change my direct debit details (i.e. change of bank account and sort code) but system just errors with.......................................</P><DIV class="">Change payment method unsuccessful</DIV><DIV class=""><DIV class=""><DIV class="">&nbsp;</DIV><DIV class=""><DIV>The details entered did not match. If you would like to enter new payment details, please click<SPAN>&nbsp;</SPAN><STRONG>'Try again'</STRONG>.</DIV></DIV></DIV></DIV> Fri, 17 Jul 2026 13:51:19 GMT https://helpforum.sky.com/t5/Account-Billing/ACCOUNT-SPECIFIC-ISSUE-Cannot-update-Direct-Debit-details/m-p/5321371#M298349 Elmeck 2026-07-17T13:51:19Z https://helpforum.sky.com/t5/Account-Billing/ACCOUNT-SPECIFIC-ISSUE-Cannot-update-Direct-Debit-details/m-p/5321412#M298355 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2050051">@Elmeck</a>&nbsp;</P> <P>You will have to give Sky a call to see if they can update the details for you.</P> Fri, 17 Jul 2026 15:02:11 GMT https://helpforum.sky.com/t5/Account-Billing/ACCOUNT-SPECIFIC-ISSUE-Cannot-update-Direct-Debit-details/m-p/5321412#M298355 caesarome 2026-07-17T15:02:11Z