topic Welcome back team in India in Account & Billing

Welcome back team in India

AGC2 — Fri, 17 Jul 2026 10:33:35 GMT

Just been contacted by Welcome Back team in Mumbai. Deal seems ok but they wanted my direct debit bank details. Which I refused to give. Can anyone confirm they are the real deal and not a scam.

Re: Welcome back team in India

GD1 — Fri, 17 Jul 2026 10:36:38 GMT

@AGC2 If you have left Sky then it is possible you were called by the Winback team, and to setup a new account they would need your direct debit details.

Re: Welcome back team in India

AGC2 — Fri, 17 Jul 2026 12:05:32 GMT

How can I check if he call is genuinely from the Sky Winback team in India.

Re: Welcome back team in India

pilgrim44 — Fri, 17 Jul 2026 18:42:29 GMT

if you still have the number, type it into google.

Re: Welcome back team in India

Daniel0210 — Fri, 17 Jul 2026 18:47:25 GMT

@pilgrim44 @AGC2

Any number can be spoofed to appear to be from a particular company.

Re: Welcome back team in India

2muchTV — Sat, 18 Jul 2026 05:37:13 GMT

@AGC2 Genuine or not I would ask do I want or need to go back to Sky? If I did want to go back, I would be looking online.

Further, my modus operandi is that I do not agree cold calls contracts or deals from any company whether knocking at my front door, via telephone or being approached on the street.

Have I missed on fantastic deals?

Possibly, but I don't care.

The last telephone cold call I received, the caller abruptly hung up when I declared "...I have lots of money so not interested in saving it!"

Re: Welcome back team in India

Me134 — Sat, 18 Jul 2026 07:40:00 GMT

@2muchTV wrote:
@AGC2 Genuine or not I would ask do I want or need to go back to Sky? If I did want to go back, I would be looking online.

Further, my modus operandi is that I do not agree cold calls contracts or deals from any company whether knocking at my front door, via telephone or being approached on the street.

Have I missed on fantastic deals?

Possibly, but I don't care.

The last telephone cold call I received, the caller abruptly hung up when I declared "...I have lots of money so not interested in saving it!"

"Further, my modus operandi is that I do not agree cold calls contracts or deals from any company whether knocking at my front door, via telephone or being approached on the street."

100% and I'd include a (not) favourite of mine, supermarket pop-up stands. BT especially are very aggressive around here and the local Morrisons let them set up in a choke point as you're leaving. I've happily used the trolley to shift them out of the way and given I'm over 6 foot tall and don't smile back at them it works a treat 🙂 Every so often they come cold calling, "We're from BT/EE and we're not here to sell you anything, we're just doing a survey on how happy you are with your broadband?" I'd rather chat with the occasional Jehovah's witnesses.

Edit: just remembered I had a cold call possibly from Sky telling me they had a fantastic deal on Sky Glass just last week, I laughed out loud and told him I wouldn't touch it with a barge pole. Oddly they didn't call back. Sorry Sky if that was you.

Re: Welcome back team in India

mr.tickle — Sat, 18 Jul 2026 09:59:04 GMT

@Me134 wrote:
100% and I'd include a (not) favourite of mine, supermarket pop-up stands. BT especially are very aggressive around here and the local Morrisons let them set up in a choke point as you're leaving. I've happily used the trolley to shift them out of the way and given I'm over 6 foot tall and don't smile back at them it works a treat 🙂 Every so often they come cold calling, "We're from BT/EE and we're not here to sell you anything, we're just doing a survey on how happy you are with your broadband?" I'd rather chat with the occasional Jehovah's witnesses.

I love this!

Re: Glass - Quite. I have no wish to hugely downgrade my TV and my functionality and experience.