https://helpforum.sky.com/t5/Account-Billing/Retention-Loyalty-Department/m-p/5316872#M297838 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2500370">@CelticGarry</a>&nbsp;<BR />You haven’t actually contacted Sky Customer Services by posting on here. This is primarily a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to assist other customers. <BR /><BR /></P> <P><SPAN>No one from Sky will contact you as a result of posting on here. Any Sky account/s you may have are not linked to your Community Forum username so no one knows who you are. You need to instigate contact.</SPAN></P> Sat, 11 Jul 2026 10:38:30 GMT Daniel0210 2026-07-11T10:38:30Z https://helpforum.sky.com/t5/Account-Billing/Retention-Loyalty-Department/m-p/5316868#M297837 <P>Can I get the retention/loyalty department to ring me please they called me the other day and said they would call back by haven't&nbsp;</P> Sat, 11 Jul 2026 10:34:17 GMT https://helpforum.sky.com/t5/Account-Billing/Retention-Loyalty-Department/m-p/5316868#M297837 CelticGarry 2026-07-11T10:34:17Z https://helpforum.sky.com/t5/Account-Billing/Retention-Loyalty-Department/m-p/5316872#M297838 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2500370">@CelticGarry</a>&nbsp;<BR />You haven’t actually contacted Sky Customer Services by posting on here. This is primarily a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to assist other customers. <BR /><BR /></P> <P><SPAN>No one from Sky will contact you as a result of posting on here. Any Sky account/s you may have are not linked to your Community Forum username so no one knows who you are. You need to instigate contact.</SPAN></P> Sat, 11 Jul 2026 10:38:30 GMT https://helpforum.sky.com/t5/Account-Billing/Retention-Loyalty-Department/m-p/5316872#M297838 Daniel0210 2026-07-11T10:38:30Z