topic Alton Towers offer not working in Account & Billing

Alton Towers offer not working

Hewster — Sat, 11 Jul 2026 08:40:16 GMT

Hi,

has anyone had any joy with the Alton Towers offer. I just get a page saying "No Packages Found". Does that mean it's sold out? Deadline is 14th so hoping there is still some time!

Re: Alton Towers offer not working

caesarome — Sat, 11 Jul 2026 08:43:28 GMT

@Hewster

You could try emailing Sky's ticketing team about this - support @ skyticketit.com (with no spaces)

Mum of 6

Mammyof6 — Sat, 11 Jul 2026 19:08:20 GMT

Hi im desperately trying to book Alton Towers tickets . Could you help with this as can't get passed the message- Package not found

I can see this has been an issue for others. Just need to know if we can still book .

Thank you

Re: Mum of 6

Daniel0210 — Sat, 11 Jul 2026 19:17:30 GMT

@Mammyof6

I have moved your post into a thread already discussing this. Perhaps follow the advice in the post immediately above yours.

Re: Mum of 6

Mammyof6 — Sun, 12 Jul 2026 07:02:43 GMT

Thank you

Alton Towers Tickets

Daniel6416 — Sun, 12 Jul 2026 08:39:27 GMT

Hi, is the Alton Towers Tickets not working? Just says no packages found. Thanks in advance for any help

Re: Alton Towers Tickets

caesarome — Sun, 12 Jul 2026 08:48:31 GMT

Morning @Daniel6416

I have moved your post to the topic at hand so you can see my post from yesterday with an email address you can use to get this reported to Sky.

Re: Alton Towers offer not working

Hewster — Sun, 12 Jul 2026 08:51:56 GMT

Just FYI, as of this morning Sky didn't know the answer and I suspect it's just sold out and the Alton Towers website isn't set up to say that but we'll see!

Re: Alton Towers offer not working

ChrisL1970 — Mon, 13 Jul 2026 11:27:23 GMT

I emailed them and the link is now working, however the offer code is no longer valid. I've emails them again.

Promo code for Alton towers not working even tho the dates are available

Emma204 — Mon, 13 Jul 2026 15:01:44 GMT

The dates are available for Alton towers but the promo code isn't working to purchase them

Re: Alton Towers offer not working

Mort1701 — Mon, 13 Jul 2026 15:06:06 GMT

Same issues here too

Re: Promo code for Alton towers not working even tho the dates are available

caesarome — Mon, 13 Jul 2026 15:12:19 GMT

@Emma204

You can email Sky about this via this address - support @ skyticketit.com (with no spaces)

Your post has also been moved to the topic at hand on this issue.

Re: Alton Towers offer not working

ChrisL1970 — Mon, 13 Jul 2026 15:12:49 GMT

works now

Re: Promo code for Alton towers not working even tho the dates are available

Mort1701 — Mon, 13 Jul 2026 15:27:57 GMT

I refreshed the page where you've to put the code in and it worked!!