topic Scammers email. in Account & Billing

Scammers email.

SophieLouise77 — Thu, 09 Jul 2026 09:01:20 GMT

I have just read the Sky scammers email and it says that Sky will never ask me for my password - I have found that they always do. I also get constant phone calls from Sky Sales people and they always ask for my password. So why are they doing that?

Re: Scammers email.

caesarome — Thu, 09 Jul 2026 09:03:08 GMT

@SophieLouise77

If the calls are from Sky then they will be asking for your telephone password and not your online account one so the tip is to give them a fake password as Sky would know this is wrong while the scammers would not.

Re: Scammers email.

Mark39 — Thu, 09 Jul 2026 09:04:05 GMT

@SophieLouise77 they're asking for your telephone password which is not the same as your account password, unless unwisely you've used the same for both.

Re: Scammers email.

MightyQuinn — Thu, 09 Jul 2026 09:05:10 GMT

Hi @SophieLouise77 Wrong password, they are looking for your telephone password, not your account password. Never use your account password for your telephone password.