topic Monthly direct debit in Account & Billing

Monthly direct debit

AngelaSmyth — Thu, 02 Jul 2026 09:39:12 GMT

Hi, I am wondering why my monthly direct payments are £171.40 when I was assured in April that my payments would be £143 and would like to know why they were changed. Thank you

Re: Monthly direct debit

Daniel0210 — Thu, 02 Jul 2026 10:01:54 GMT

@AngelaSmyth
You may not be aware but you haven’t contacted Sky by posting here. This is primarily a customer ▶️ customer discussion forum where we try to assist other customers.

We obviously can't see your bills. Perhaps compare it to a previous bill to see where it differs ~ a discount ending maybe.

Re: Monthly direct debit

caesarome — Thu, 02 Jul 2026 11:12:27 GMT

@AngelaSmyth

As you can views your bills via the MySky app or online here this is something you will need to look into:

https://www.sky.com/bill/tv-broadband-talk/previous