Increase

Rob71 — Tue, 30 Jun 2026 12:54:36 GMT

Why has my Internet gone up £20 without warning

Re: Increase

Daniel0210 — Tue, 30 Jun 2026 13:12:38 GMT

@Rob71
Apart from the inevitable annual price increase each April, the usual reason for a bill increase is that your discounts have ended.

Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

Re: Increase

MightyQuinn — Tue, 30 Jun 2026 13:20:09 GMT

@Rob71 wrote:
Why has my Internet gone up £20 without warning

Hi @Rob71 The chances are you were warned when you took out the minimum term discounts. Sky don't repeat when minimum terms are finishing, although I agree it would have useful if they did. Mind you, then they would miss out on the extra income earned by users not keeping an eye on their accounts.

topic Re: Increase in Account & Billing

Increase

Re: Increase

Re: Increase