topic Re: Bill enquiry in Account & Billing

Bill enquiry

Whisk1 — Sun, 28 Jun 2026 18:56:44 GMT

I telephoned to cancel SKY movies and Netflix and was assured this was done and that my bill would now be £81, which I'm happy with, having secured a 24 month deal when I changed my broadband from BT to SKY earlier in the year. I've noticed you still want to take £95.13 from my account tomorrow. I'm am

not happy. What's going on please?

Re: Bill enquiry

Mark39 — Sun, 28 Jun 2026 19:00:30 GMT

@Whisk1 when did you cancel? Your bill would have been generated two weeks ago.

Re: Bill enquiry

Daniel0210 — Sun, 28 Jun 2026 19:06:59 GMT

@Whisk1

Do future bills reflect the amount you're expecting?

Re: Bill enquiry

MightyQuinn — Sun, 28 Jun 2026 19:10:01 GMT

@Whisk1 wrote:
I've noticed you still want to take £95.13 from my account tomorrow. I'm am
not happy. What's going on please?

Hi @Whisk1 What do your future bills show? https://www.sky.com/bill Please see Welcome below for information about this community. This is not Sky customer services.