https://helpforum.sky.com/t5/Account-Billing/HBO-max/m-p/5301978#M295918 <P>My sky account say I'm already using my free hbo max account but when I go onto the hbo max app it say I do not have a provider. How do I get this to work?</P> Sun, 21 Jun 2026 11:28:33 GMT Rossco31 2026-06-21T11:28:33Z https://helpforum.sky.com/t5/Account-Billing/HBO-max/m-p/5301978#M295918 <P>My sky account say I'm already using my free hbo max account but when I go onto the hbo max app it say I do not have a provider. How do I get this to work?</P> Sun, 21 Jun 2026 11:28:33 GMT https://helpforum.sky.com/t5/Account-Billing/HBO-max/m-p/5301978#M295918 Rossco31 2026-06-21T11:28:33Z https://helpforum.sky.com/t5/Account-Billing/HBO-max/m-p/5302046#M295934 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4712627">@Rossco31</a></SPAN> Welcome to the Community forum. Sorry to see that you've been experiencing issues with accessing HBO Max. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Sun, 21 Jun 2026 14:15:45 GMT https://helpforum.sky.com/t5/Account-Billing/HBO-max/m-p/5302046#M295934 Coley-W95 2026-06-21T14:15:45Z