topic Re: Switching credit - from a 4g service ? in Account & Billing

Switching credit - from a 4g service ?

RickCrowther — Sat, 20 Jun 2026 14:34:31 GMT

I have been in a rental property for the last 12 months and had a 24-month contract with EE for an unlimited data SIM (on a SIM only contract) which was used with a 4g/5g router.

I have now moved to my own house and the 4g service here is not very good, so I'm looking to go full fibre. There is no hard-wired internet service here at all at present, but CityFibre is available in the street.

Would the Sky switching credit extend to covering the cancellation of the remainder of the EE contract, given that it's a SIM only contract rather than a hard wired broadband ? There would be 9 or 10 months left at £20 per month.

Thanks in advance

Rick

Re: Switching credit - from a 4g service ?

SKY1992bf — Sat, 20 Jun 2026 14:38:29 GMT

@RickCrowther No mobile data contracts aren't covered

Re: Switching credit - from a 4g service ?

caesarome — Sat, 20 Jun 2026 15:05:27 GMT

@RickCrowther

Switching credit applies to. Broadband and TV services only so doesn't cover mobile:

https://www.sky.com/help/articles/switching-credit-offer