topic Excessive broadband costs in Account & Billing

Excessive broadband costs

Paul958 — Mon, 15 Jun 2026 13:36:33 GMT

About to run out of existing contract and for Sky150 it's £43/mth even with discount for being "a loyal customer of 20+ years".

BT900 = £32

Voda900 = £23

Virgin1000 = £23

EE900 = £26

So how do I change to someone offering a far superior service and almost half the cost?

Re: Excessive broadband costs

GD1 — Mon, 15 Jun 2026 13:46:44 GMT

@Paul958 You need to go to the relevant providers website and sign up with them.

Re: Excessive broadband costs

Daniel0210 — Mon, 15 Jun 2026 14:22:17 GMT

@Paul958

Those deals are for new customers only and of course you wouldn't be entitled to such a deal on renewing with Sky.

If you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.