topic Re: Payments in Account & Billing

Payments

Casey35 — Sun, 14 Jun 2026 11:34:31 GMT

Sky mobile is still trying to take payment off me even though I paid my bill nearly 2 weeks ago

Re: Payments

Daniel0210 — Sun, 14 Jun 2026 11:36:37 GMT

@Casey35

Why did you make an unnecessary manual payment?

Re: Payments

GD1 — Sun, 14 Jun 2026 11:38:00 GMT

@Casey35 You should never make manual payments unless asked to do so by Sky, as per the T&C's you should be paying by card or direct debit, Sky will still take paymnt on the due date even if you make a manual payment so close to the actual payment date.

Re: Payments

caesarome — Sun, 14 Jun 2026 12:02:40 GMT

@Casey35 wrote:

me even though I paid my bill nearly 2 weeks ago

Has that payment gone onto your account as a credit because if it has then it hasn't paid the bill.