topic Re: Identity theft in Account & Billing

Identity theft

Kee9726 — Wed, 10 Jun 2026 18:07:45 GMT

My mother has received an email regarding an account my father supposedly has & this contract his apparently up within the next 31 days. My father has been dead for the past 6 years so unsure how he can have an account.
what do I do?

Re: Identity theft

caesarome — Wed, 10 Jun 2026 18:18:49 GMT

@Kee9726

Has your mum or dad in the past ever been a customer of Sky ?

Re: Identity theft

Me134 — Wed, 10 Jun 2026 18:22:56 GMT

@Kee9726 wrote:
My mother has received an email regarding an account my father supposedly has & this contract his apparently up within the next 31 days. My father has been dead for the past 6 years so unsure how he can have an account.
what do I do?

Removing any personal information what does the email actually say, do not click on any links within it BTW just in case.