Reduce my broadband bill

Ruby113 — Wed, 10 Jun 2026 13:31:22 GMT

I have been with sky a long time and ana VIP customer.

my broadband is now £49 a month and when I look at competitor sites I can get broadband at similar speed for £22 a month. I would prefer to stay with Sky but am looking for a reduction.

Re: Reduce my broadband bill

Daniel0210 — Wed, 10 Jun 2026 13:36:30 GMT

@Ruby113

Almost all customers are classed as VIP customers. What you are seeing is other providers new customer offers.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

topic Re: Reduce my broadband bill in Account & Billing

Reduce my broadband bill

Re: Reduce my broadband bill