topic Re: 24 years VIP counts for nothing !! in Account & Billing

24 years VIP counts for nothing !!

Wibbly-Woo — Tue, 09 Jun 2026 13:41:07 GMT

I am a Q customer, having been with Sky since 2002 - I worked my way through standard box, an HD box and then Q - I got used to the lack of reminders on Q (Though it was a big mistake) - I am now considering transferring to stream - but not at £83 which is what PRIORITY CUSTOMERS are trying to rip me off by charging........

Sky Stream Package

Sky Ultimate TV (Sky Entertainment with Netflix – with ads) - £35.00
Sky Sports Complete, including Sky Sports+ £33.00
HBO Max (with ads) and Disney+ (with ads) Free
Whole Home (additional room) £15.00
Monthly cost: £83.00
Contract length: 24 months

I was wondering how much I should offer - and came up with the figure of £65

What would YOU pay ?

I am being taken to the cleaners over Q - £87.50 (Signature, Sport, HD and Multiscreen)

Re: 24 years VIP counts for nothing !!

Daniel0210 — Tue, 09 Jun 2026 13:56:32 GMT

@Wibbly-Woo

Everyone's thoughts on what they consider value for money will be different.

Re: 24 years VIP counts for nothing !!

Mark39 — Tue, 09 Jun 2026 14:05:59 GMT

@Wibbly-Woo wrote:

I am now considering transferring to stream...

Why? What do you see as the benefits of doing so?

Re: 24 years VIP counts for nothing !!

MarkGoldsmith — Tue, 09 Jun 2026 14:08:42 GMT

@Wibbly-Woo wrote:
I am a Q customer, having been with Sky since 2002 - I worked my way through standard box, an HD box and then Q - I got used to the lack of reminders on Q (Though it was a big mistake) - I am now considering transferring to stream - but not at £83 which is what PRIORITY CUSTOMERS are trying to rip me off by charging........

Sky Stream Package

Sky Ultimate TV (Sky Entertainment with Netflix – with ads)   - £35.00
Sky Sports Complete, including Sky Sports+   £33.00
HBO Max (with ads) and Disney+ (with ads)   Free
Whole Home (additional room)   £15.00
Monthly cost: £83.00
Contract length: 24 months
I was wondering how much I should offer - and came up with the figure of £65
What would YOU pay ?
I am being taken to the cleaners over Q - £87.50 (Signature, Sport, HD and Multiscreen)

If you think about it, what would be the incentive for Sky to want to offer cheap deals for existing customers to switch from satelliete, particularly with that broadcasting platform approaching end of life, as that in itself will force customers to either drop Sky or move to the streaming platform.

Re: 24 years VIP counts for nothing !!

Me134 — Tue, 09 Jun 2026 14:19:46 GMT

@Wibbly-Woo wrote:
I am a Q customer, having been with Sky since 2002 - I worked my way through standard box, an HD box and then Q - I got used to the lack of reminders on Q (Though it was a big mistake) - I am now considering transferring to stream - but not at £83 which is what PRIORITY CUSTOMERS are trying to rip me off by charging........

Sky Stream Package

Sky Ultimate TV (Sky Entertainment with Netflix – with ads)   - £35.00
Sky Sports Complete, including Sky Sports+   £33.00
HBO Max (with ads) and Disney+ (with ads)   Free
Whole Home (additional room)   £15.00
Monthly cost: £83.00
Contract length: 24 months
I was wondering how much I should offer - and came up with the figure of £65
What would YOU pay ?
I am being taken to the cleaners over Q - £87.50 (Signature, Sport, HD and Multiscreen)

Are you out of minimum term on the Q contract?

Re: 24 years VIP counts for nothing !!

Wibbly-Woo — Tue, 09 Jun 2026 14:20:17 GMT

@Daniel0210 What would YOU pay for that ?

Re: 24 years VIP counts for nothing !!

Daniel0210 — Tue, 09 Jun 2026 14:20:56 GMT

@Wibbly-Woo wrote:

@Daniel0210 What would YOU pay for that ?

That's my business.

Re: 24 years VIP counts for nothing !!

Wibbly-Woo — Tue, 09 Jun 2026 14:21:15 GMT

@Me134 My 24 months expires in 2 months time

Re: 24 years VIP counts for nothing !!

Wibbly-Woo — Tue, 09 Jun 2026 14:21:59 GMT

@Daniel0210 Right - that answers my question

Re: 24 years VIP counts for nothing !!

Wibbly-Woo — Tue, 09 Jun 2026 14:27:04 GMT

@MarkGoldsmith It's still got 2 years + to go !

And forcing customers to lose a major part of the functionality is going to cause Sky problems .... would you accept a loss of recording ability and still pay the same ?

Re: 24 years VIP counts for nothing !!

Me134 — Tue, 09 Jun 2026 14:25:21 GMT

@Wibbly-Woo wrote:
@Me134 My 24 months expires in 2 months time

And that answers yours.

BTW, it doesn't "expire" it just means that you're out of minimum term and then need to give 31 days notice for cancellation if needed. Any discounts will drop off and then that Stream deal will look better and better (if still available).

Re: 24 years VIP counts for nothing !!

Wibbly-Woo — Tue, 09 Jun 2026 14:28:59 GMT

@Me134 So you reckon that a better deal will be available in 2 months time ?

Re: 24 years VIP counts for nothing !!

Me134 — Tue, 09 Jun 2026 14:32:07 GMT

@Wibbly-Woo wrote:
@Me134 So you reckon that a better deal will be available in 2 months time ?

Is there a 'shrug shoulders' emoji on here?

You've forgotten your other option also, which is to leave.

Re: 24 years VIP counts for nothing !!

Daniel0210 — Tue, 09 Jun 2026 14:34:13 GMT

@Me134

🤷‍♂️

Re: 24 years VIP counts for nothing !!

DaveDrizen — Tue, 09 Jun 2026 15:14:35 GMT

@MarkGoldsmith wrote:
@Wibbly-Woo wrote:
I am a Q customer, having been with Sky since 2002 - I worked my way through standard box, an HD box and then Q - I got used to the lack of reminders on Q (Though it was a big mistake) - I am now considering transferring to stream - but not at £83 which is what PRIORITY CUSTOMERS are trying to rip me off by charging........

Sky Stream Package

Sky Ultimate TV (Sky Entertainment with Netflix – with ads)   - £35.00
Sky Sports Complete, including Sky Sports+   £33.00
HBO Max (with ads) and Disney+ (with ads)   Free
Whole Home (additional room)   £15.00
Monthly cost: £83.00
Contract length: 24 months
I was wondering how much I should offer - and came up with the figure of £65
What would YOU pay ?
I am being taken to the cleaners over Q - £87.50 (Signature, Sport, HD and Multiscreen)
If you think about it, what would be the incentive for Sky to want to offer cheap deals for existing customers to switch from satelliete, particularly with that broadcasting platform approaching end of life, as that in itself will force customers to either drop Sky or move to the streaming platform.

They should be incentive for Sky to want to keep there exsisting customer base when the satellite platform is ending as with streaming there is more competition than they had on satellite. If what I am offered to change to stream from my present Sky Q. In fact I am offered either for glass or stream it every thing at full price and I would lose all my discounts that I have on Sky Q. This being the case when my present Sky minimum term end I 2028 I will definitely not be switching to sky steam as I can get most of what my wife and I watch on Sky by getting a cheap firestick and subscribing to the now tv app. Yes that is technically still a Sky company but there subscription are a lot cheaper than having Sky stream with no no discount even Sky sports is cheaper on there than what you pay full price on Sky. For movies there plenty of competition to Sky movies in fact I watch more of Netflix and prime video than I find to watch on Sky movies anyway. No when satellite finishes Sky will have to do something to keep there customers or like you say they will walk . And what I have seen the Sky steam system is not a scratch on the satellite service as ther are many compliant, even now I read of many instances that customers that have tried Sky steam have not liked the service and wanted to return to Sky Q, a option that will not abavailble onece the. Satellite service finishes. If sky steam gets such a bad name Sky might end up with a very small customer base and even offering price losing discounts might not get them customers if there service is such rubilsh they will go to the competition and may end up like ITV digital did going out of business.

Re: 24 years VIP counts for nothing !!

Wibbly-Woo — Tue, 09 Jun 2026 15:05:52 GMT

@Me134 That says it all - if that's Skys attitude, I will definitely walk - thanks very much

Re: 24 years VIP counts for nothing !!

MarkGoldsmith — Tue, 09 Jun 2026 17:29:52 GMT

@Wibbly-Woo wrote:
@MarkGoldsmith It's still got 2 years + to go !
And forcing customers to lose a major part of the functionality is going to cause Sky problems .... would you accept a loss of recording ability and still pay the same ?

It's not a loss of recording ability for me. I've got access to iplayer, itx x, c4 app, disney+, netflix, hbo max and prime video so the majority of content i want to watch is typically available on demand, whether its from a third party app or from sky's on-demand catalog. Typically the only content i need to cloud record is live sporting events, and in over 90% of the cases i've never had an issue accessing or watching that recording.

Fundamentally users who want to record content and keep it forever will have to get used to the fact that the writing has been on the wall for that for several years now, as the streaming boom happen and all the rights holders figured they can essentially grab their own intellectual property back. Really if you want to keep recordings for a long time, its time to go back to buying physical media like DVDs/Blurays,

I switched over to the streaming platform from Sky +HD 4 years ago now ( and at that time the deal i was offered was cheaper by making the switch to the new platform) likely because Sky were trying to actively encourage customers to switch over at that time.

Re: 24 years VIP counts for nothing !!

MarkGoldsmith — Tue, 09 Jun 2026 17:43:54 GMT

@DaveDrizen wrote:
@MarkGoldsmith wrote:
@Wibbly-Woo wrote:
I am a Q customer, having been with Sky since 2002 - I worked my way through standard box, an HD box and then Q - I got used to the lack of reminders on Q (Though it was a big mistake) - I am now considering transferring to stream - but not at £83 which is what PRIORITY CUSTOMERS are trying to rip me off by charging........

Sky Stream Package

Sky Ultimate TV (Sky Entertainment with Netflix – with ads)   - £35.00
Sky Sports Complete, including Sky Sports+   £33.00
HBO Max (with ads) and Disney+ (with ads)   Free
Whole Home (additional room)   £15.00
Monthly cost: £83.00
Contract length: 24 months
I was wondering how much I should offer - and came up with the figure of £65
What would YOU pay ?
I am being taken to the cleaners over Q - £87.50 (Signature, Sport, HD and Multiscreen)
If you think about it, what would be the incentive for Sky to want to offer cheap deals for existing customers to switch from satelliete, particularly with that broadcasting platform approaching end of life, as that in itself will force customers to either drop Sky or move to the streaming platform.
They should be incentive for Sky to want to keep there exsisting customer base when the satellite platform is ending as with streaming there is more competition than they had on satellite. If what I am offered to change to stream from my present Sky Q. In fact I am offered either for glass or stream it every thing at full price and I would lose all my discounts that I have on Sky Q. This being the case when my present Sky minimum term end I 2028 I will definitely not be switching to sky steam as I can get most of what my wife and I watch on Sky by getting a cheap firestick and subscribing to the now tv app. Yes that is technically still a Sky company but there subscription are a lot cheaper than having Sky stream with no no discount even Sky sports is cheaper on there than what you pay full price on Sky. For movies there plenty of competition to Sky movies in fact I watch more of Netflix and prime video than I find to watch on Sky movies anyway. No when satellite finishes Sky will have to do something to keep there customers or like you say they will walk . And what I have seen the Sky steam system is not a scratch on the satellite service as ther are many compliant, even now I read of many instances that customers that have tried Sky steam have not liked the service and wanted to return to Sky Q, a option that will not abavailble onece the. Satellite service finishes. If sky steam gets such a bad name Sky might end up with a very small customer base and even offering price losing discounts might not get them customers if there service is such rubilsh they will go to the competition and may end up like ITV digital did going out of business.

@DaveDrizen you have essentially provided the argument as to why Sky might act this way. Yes customers will either switch to streaming or leave, and i'd suggest a number of customers who leave would still consume Sky's services via NOW TV, so still generating revenue and profit for them.

You also mention the other streaming services acting as competition, well don't forget Sky's streaming platform was always marketed as being a "content aggregator", and certainly with the additional bundling of HBO Max and Disney, in with the various offers for Netflix and Paramount +, the Sky proposition does start to offer good value for money for those who would individually subscribe to those platforms anyway.

Re: 24 years VIP counts for nothing !!

DaveDrizen — Tue, 09 Jun 2026 17:55:13 GMT

@MarkGoldsmith wrote:
@Wibbly-Woo wrote:
@MarkGoldsmith It's still got 2 years + to go !
And forcing customers to lose a major part of the functionality is going to cause Sky problems .... would you accept a loss of recording ability and still pay the same ?
It's not a loss of recording ability for me. I've got access to iplayer, itx x, c4 app, disney+, netflix, hbo max and prime video so the majority of content i want to watch is typically available on demand, whether its from a third party app or from sky's on-demand catalog. Typically the only content i need to cloud record is live sporting events, and in over 90% of the cases i've never had an issue accessing or watching that recording.

Fundamentally users who want to record content and keep it forever will have to get used to the fact that the writing has been on the wall for that for several years now, as the streaming boom happen and all the rights holders figured they can essentially grab their own intellectual property back. Really if you want to keep recordings for a long time, its time to go back to buying physical media like DVDs/Blurays,

I switched over to the streaming platform from Sky +HD 4 years ago now ( and at that time the deal i was offered was cheaper by making the switch to the new platform) likely because Sky were trying to actively encourage customers to switch over at that time.

Most of the stuff you have quoted above is available without a Sky subscription, why go to the expence of sky subscription if you just want sport it would be cheaper to just have a cheap firestick and a Now tv app Sky sports membership and may HBO max TNT sport subscription if want you want as well. I not sure about Sky sports membership on now but with TNT sports content on the HBO max app you can save a sport event in " My stuff" and will stay there for even months later as I have done.