topic Payment in Account & Billing

Payment

BarbaraDall — Tue, 09 Jun 2026 13:25:50 GMT

Hi ,I want change my payment day

PandJ2020 — Tue, 09 Jun 2026 13:29:20 GMT

@BarbaraDall wrote:
Hi ,I want change my payment day

You can do that yourself by logging into your account.

Note that it doesn't just change the date - it completely recalculates and can cause a larger next bill.

Daniel0210 — Tue, 09 Jun 2026 13:30:26 GMT

If you are a new customer you have to let two payments go through before you can change the date.

See this link. Any change could also change the amount payable as a bill will end up being for a period longer than the usual 4 weeks.

SKY1992bf — Tue, 09 Jun 2026 13:31:41 GMT

@BarbaraDall Also if you're a new customer note that you can't change payment date until you have completed two full billing cycles