https://helpforum.sky.com/t5/Account-Billing/Broadband-contract-renewal/m-p/5293752#M294846 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4703465">@Pete1468</a>&nbsp;</P> <P>When calling saying nothing when asked anything by the bot and remain on the line or say something like cancel to see if that gets you through to someone.</P> Tue, 09 Jun 2026 09:57:02 GMT caesarome 2026-06-09T09:57:02Z https://helpforum.sky.com/t5/Account-Billing/Broadband-contract-renewal/m-p/5293750#M294845 <P>My broadband contract runs out next month, I have been sent a renewal option email by Sky, when I select it, it takes me to a page then crashes. The same happens when I try do this on the MySky app. It is not possible to explain this to the AI assistant. Is there anyone at Sky I can actually discuss this with who understands what I'm on about?</P> Tue, 09 Jun 2026 09:53:51 GMT https://helpforum.sky.com/t5/Account-Billing/Broadband-contract-renewal/m-p/5293750#M294845 Pete1468 2026-06-09T09:53:51Z https://helpforum.sky.com/t5/Account-Billing/Broadband-contract-renewal/m-p/5293752#M294846 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4703465">@Pete1468</a>&nbsp;</P> <P>When calling saying nothing when asked anything by the bot and remain on the line or say something like cancel to see if that gets you through to someone.</P> Tue, 09 Jun 2026 09:57:02 GMT https://helpforum.sky.com/t5/Account-Billing/Broadband-contract-renewal/m-p/5293752#M294846 caesarome 2026-06-09T09:57:02Z