topic Repayment holiday in Account & Billing

Repayment holiday

Becca64 — Thu, 04 Jun 2026 18:51:28 GMT

Hello,

I am looking for some support on how to request a repayment holiday ASAP.

Thanks,

Becca64

Re: Repayment holiday

caesarome — Thu, 04 Jun 2026 18:55:55 GMT

@Becca64

This only applies if you have Sky Glass or a Sky Mobile device, if so you need to get in touch with Sky support.

https://www.sky.com/help/articles/sky-payment-holiday

Use the links at the bottom of the page on the above link or if you have a Sky sim in a mobile then number to use is just 150.

Re: Repayment holiday

Becca64 — Thu, 04 Jun 2026 19:00:48 GMT

Thank you so much for getting back to me.

I was on this page before but can't see any direct link to requesting a repayment holiday without calling, and the chat function doesn't seem to be working. Any tips?

Re: Repayment holiday

caesarome — Thu, 04 Jun 2026 19:05:40 GMT

@Becca64

At the bottom of that page select "No, I want to get in touch" go through the options and there is a small "choose more options" link so select this then "Call Us" and you will see the number to use.