topic Re: Discuss my mobile bill and lower payment to activate in Account & Billing

Discuss my mobile bill and lower payment to activate

Annabel8 — Thu, 04 Jun 2026 12:42:56 GMT

Would like to discuss a lower payment to reinstate my service

Mark39 — Thu, 04 Jun 2026 12:48:26 GMT

@Annabel8 if your services are already restricted, I'm afraid Sky won't discuss anything with you until you pay the outstanding amount.

PandJ2020 — Thu, 04 Jun 2026 12:49:54 GMT

@Annabel8 wrote:
Would like to discuss a lower payment to reinstate my service

If you've services are currently restricted due to lack of payment then Sky will only talk to you once that balance is cleared.

Calls to Sky will ask for payment.

If you account has credit items then extended missed payments may see the account cancelled and the full balance payable immediately.

You may be able to contact Sky be withholding your number or using a number they do not recognise.

Daniel0210 — Thu, 04 Jun 2026 13:06:09 GMT

@Annabel8 wrote:

Would like to discuss a lower payment to reinstate my service

Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.