topic Re: Communcation in Account & Billing

Communcation

ShaneWadey — Tue, 02 Jun 2026 15:42:23 GMT

I just want to talk to a humun, i DONT, YES i don't want to press A, B, or C, I don't want to press 1, 2 ,3

I just want to talk to a humun, do any humuns work for sKy or is it just martians.

Please can a real humum from earth or England UK ring me.

Re: Communcation

Daniel0210 — Tue, 02 Jun 2026 15:51:23 GMT

@ShaneWadey
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.

No one from Sky will contact you as a result of posting on here. Any Sky account/s you may have are not linked to your Community Forum username so no one knows who you are.

Can we help with your original issue?

Re: Communcation

MightyQuinn — Tue, 02 Jun 2026 15:51:24 GMT

@ShaneWadey wrote:
Please can a real humum from earth or England UK ring me.

Hi @ShaneWadey I'm sorry, nobody will ring you, we don't even know who you are. Please see Welcome below for information about this public community forum.

Re: Communcation

Mark39 — Tue, 02 Jun 2026 16:03:19 GMT

@ShaneWadey automated call handling systems can be annoying, I know, and not just Sky's. Unfortunately they're a fact of modern life.

Try remaining silent when it asks you why you're calling and you should eventually be put through to an (human) adviser.

Re: Communcation

ShaneWadey — Tue, 02 Jun 2026 18:27:29 GMT

yes also very annoying is when i am tring to sort out my SKY account and i am specking to a pakastani or indan

that i can not understand, I don't know if you know, we are in England UK and I speak English.

so is it best i cancelled my account, TV, Phones, Interest, and go else where,

mind you i see people are advertizing new device that make it all free?

9 month ago i try cancelling my mini box, as i have not used it, and your call center was not interested in what I wanted, all he was interested in was get me to sigh up to a new sky TV, so that cost me another £90 for something i haven't use WHY because the man could not speak English.

Then I phone to sort out my mobile phones deal, only again got no joy so ill be moving over to Tesco's, at least they answer the phone.

now we are moving in to a recession lots of people will start cancelling they accounts, being a bussines man, I think you need to look after long tern customs

Re: Communcation

Daniel0210 — Tue, 02 Jun 2026 18:30:07 GMT

@ShaneWadey
As I said in my earlier post you haven’t actually contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.

Re: Communcation

ShaneWadey — Tue, 02 Jun 2026 18:30:14 GMT

I like to speak to a humon not sit typing to someone the other side of the world

Re: Communcation

Daniel0210 — Tue, 02 Jun 2026 18:31:54 GMT

@ShaneWadey

The three SuperUsers who have so far engaged in your thread are based in the UK.

Re: Communcation

MarkGoldsmith — Tue, 02 Jun 2026 18:32:24 GMT

@ShaneWadey wrote:
I like to speak to a humon not sit typing to someone the other side of the world

@ShaneWadey what are you talking about? On this forum we are all in the UK ( or Ireland), seeing how we are all customers of Sky UK/ROI.

You might want to try reading the replies that people have already posted in this thread.

Re: Communcation

ShaneWadey — Tue, 02 Jun 2026 18:32:37 GMT

you said ( I'm sorry, nobody will ring you, we don't even know who you are. )

if you don't know who I am why do you take money out my account every month ????

Re: Communcation

MarkGoldsmith — Tue, 02 Jun 2026 18:32:53 GMT

@Daniel0210 wrote:
@ShaneWadey
The three SuperUsers who have so far engaged in your thread are based in the UK.

Make that 4 now 😁

Re: Communcation

Daniel0210 — Tue, 02 Jun 2026 18:36:00 GMT

@ShaneWadey wrote:

you said ( I'm sorry, nobody will ring you, we don't even know who you are. )

if you don't know who I am why do you take money out my account every month ????

@ShaneWadey

You clearly aren't reading any of our posts. WE ARE CUSTOMERS LIKE YOU.

Re: Communcation

MightyQuinn — Tue, 02 Jun 2026 18:36:20 GMT

@ShaneWadey wrote:
I like to speak to a humon not sit typing to someone the other side of the world

Hi @ShaneWadey Then your only option is to telephone and hope you get someone you can understand.

Re: Communcation

MightyQuinn — Tue, 02 Jun 2026 18:38:25 GMT

@ShaneWadey wrote:
you said ( I'm sorry, nobody will ring you, we don't even know who you are. )
if you don't know who I am why do you take money out my account every month ????

Hi @ShaneWadey Did you not read the Welcome below?

Re: Communcation

TimmyBGood — Tue, 02 Jun 2026 19:25:26 GMT

@ShaneWadey wrote:

mind you i see people are advertizing new device that make it all free?

Perhaps note that any advertising you see online for devices (typically 'aerials') which claim to permit access to subscription television without paying is simply a scam: such hardware does not and cannot work.