topic Re: Service Activation Issue & Cancellation Request in Account & Billing

Service Activation Issue & Cancellation Request

nur3 — Tue, 02 Jun 2026 08:49:08 GMT

[Removed] We have not been able to use the service/product we purchased from you. You have not been able to activate it. Therefore, I would like to cancel it, as you have not been able to resolve the issue for 2 months.

Moderator notes: Removed personal info

Re: Service Activation Issue & Cancellation Request

Daniel0210 — Tue, 02 Jun 2026 08:51:09 GMT

@nur3
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.

We obviously don't know what product you're referring to or why there is a problem with it.

Re: Service Activation Issue & Cancellation Request

caesarome — Tue, 02 Jun 2026 09:15:14 GMT

@nur3

Is this broadband related and if it has not been activated yet when was the date and what have Sky said about the delay ?