topic Payment in Account & Billing

Payment

Amanda231 — Mon, 01 Jun 2026 20:58:28 GMT

Normally my bill is standard and covers 15th of the month to 15th of the next month.

With my bill this month it has charged me from 15th May to 31st May as one charge and then other charge from 1st June to 31st June! Anyone know why this has happened?

Re: Payment

caesarome — Mon, 01 Jun 2026 21:02:08 GMT

@Amanda231

Have you changed anything on your package recently ?

Re: Payment

Amanda231 — Mon, 01 Jun 2026 21:04:32 GMT

@caesarome wrote:
@Amanda231
Have you changed anything on your package recently ?

No nothing.

I've attached a picture to show

Re: Payment

caesarome — Mon, 01 Jun 2026 21:09:18 GMT

And what about the discount you have, is this a recent thing ?

Re: Payment

Amanda231 — Mon, 01 Jun 2026 21:15:31 GMT

No nothing new with the discounts had them on for the since December last year