topic Re: Sky Q bills in Account & Billing

Sky Q bills

AlexaBliss — Mon, 01 Jun 2026 16:29:07 GMT

Had a letter today saying come back to Sky Q for signature £22 sky sports £15 and cinema £8 and 300mb wifi £17.50 a month. I phoned to sign up and was given these prices by the agent the Q engineer is calling June 18th. After the call I checked the my sky app and on my documents it's saying signature £37.50 sports £20 sports HD £2 and cinema £10!? Is this an error or will my offers be applied after the Q tv service goes active? Thanks

Re: Sky Q bills

caesarome — Mon, 01 Jun 2026 16:32:34 GMT

@AlexaBliss

Difficult to say for sure as the app might not be showing the discounted prices you signed up with so the thing here is to chyeck your future bills when they are available which might not be until your services have been activated and if they are wrong you will have to take this up with Sky so make sure you keep that letter safe.

Do note the first bill is always higher as it will cover a longer period than the usual 4 weeks.

Re: Sky Q bills

Tommy2 — Wed, 03 Jun 2026 13:37:42 GMT

quite difficult to advise tbh, on my bill it shows the full amount then it shows discounts afterwards, if you have a look at the final price right at the bottom is this correct ?