topic Sign in looking for uk postcode, for IE account in Account & Billing

Sign in looking for uk postcode, for IE account

Mm53m — Tue, 26 May 2026 19:11:30 GMT

Sign in looking for uk postcode, for IE account. Received equipment and unable to set up My Sky and cant find link to correct team to support. Appears to be regular issue that needs support. Thanks

Re: Sign in looking for uk postcode, for IE account

caesarome — Tue, 26 May 2026 20:29:44 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

Re: Sign in looking for uk postcode, for IE account

Mm53m — Thu, 28 May 2026 21:53:29 GMT

@caesarome thanks, but no one from SKY has tried messaging and I have logged on a few times through out thd day both yesterday and today. Thanks

Re: Sign in looking for uk postcode, for IE account

caesarome — Thu, 28 May 2026 21:58:40 GMT

@Mm53m

I think I know the reason why, there are some issues with Sky's messaging team contacting Ireland based customers such as yourself so all I can suggest is that you contact Sky Ireland yourself about this to see if they can help.