topic Re: Contract in Account & Billing

Contract

Thisisit2026 — Tue, 26 May 2026 12:43:21 GMT

When can I leave my broadband contract without incurring any cancellation fees .

i am thinking of leaving sky to go to a cheaper provider

Re: Contract

PandJ2020 — Tue, 26 May 2026 12:47:28 GMT

@Thisisit2026 wrote:
When can I leave my broadband contract without incurring any cancellation fees .
i am thinking of leaving sky to go to a cheaper provider

When your minimum term expires. (Recent contracts are 24 months long)

...or April 2027 when price increases are implemented.

Re: Contract

caesarome — Tue, 26 May 2026 12:51:57 GMT

@Thisisit2026

Have a read of this:

https://www.sky.com/help/articles/your-sky-contract-start

It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

https://messages.sky.com/message-centre/contracts

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:

https://www.sky.com/myaccount/bb-and-talk

Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 18/24 months and you will get an idea of when your minimum term is up.
You can access your online billing here:

https://www.sky.com/manage/bill