topic Re: My sky package in Account & Billing

My sky package

Andy622 — Mon, 25 May 2026 11:39:25 GMT

Need to reduce my spending

Re: My sky package

GD1 — Mon, 25 May 2026 11:43:56 GMT

@Andy622 You will need to call Sky to discuss any account changes.

These are the current methods for contacting Sky. (Depending on your reason for making contact some methods will be more appropriate than others) …

🔶📞 Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.

🔶online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🔶 Sky Assistant should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🔶Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

Note If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required.

Re: My sky package

Tommy2 — Mon, 25 May 2026 14:05:58 GMT

Call Sky on 150 and speak to customer services, if youre out of ocntract then I would suggest re contracting with Sky to obatin a better deal.

However I have listed below some tips to reduce your bill.

.Do you have a landline ? if so do you really need a "talk package" ? I have pay as you talk and am more than happy with this as I can recive calls and make calls to Sky customer service, certain freephone numbers and emergency services all for free. I mainly use a mobile phone.

. Check what extras youre paying for on TV such as 4K, Ad skipping and whole room.

. are you paying you Sky cinema or Sky Sports if so then it might be a good idea to have that as part of a 24 month contract isntead of a rolling contarct.

.Make sure you have your bills online instead of paper.

Hope this helps.