topic Re: Monthly payment in Account & Billing

Monthly payment

Birendra — Wed, 20 May 2026 12:50:05 GMT

Amount has been deducted twice

Re: Monthly payment

MightyQuinn — Wed, 20 May 2026 12:52:54 GMT

Hi @Birendra Are you saying that Sky have collected your direct debit twice? Or have you made an unnecessary manual payment.

Re: Monthly payment

caesarome — Wed, 20 May 2026 12:57:05 GMT

@Birendra

If you did make a manual payment when it was not needed and if you want it refunded if you can confirm you see a credit on your account then help can be arranged for you via here.