topic Tesco voucher in Account & Billing

Tesco voucher

Graeme57 — Tue, 19 May 2026 14:10:45 GMT

I had problems with Sky TV deal that they offered and had many conversations with them. They have since dealt with my problem and offered £10 Tesco voucher for compensation and I can't find the voucher anywhere. I have been really angry about having to make the calls and they think its acceptable to give me an offer that isn't there and going by the sky community its a known problem. Raging

Re: Tesco voucher

caesarome — Tue, 19 May 2026 16:42:16 GMT

@Graeme57

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

Re: Tesco voucher

-Heather- — Tue, 19 May 2026 16:46:25 GMT

Hi @caesarome, thanks for making us aware of this. I'll send @Graeme57 and invite now so we can assist further. Thanks, Heather