topic Re: Disney+ refund from Disney not received in Account & Billing

Disney+ refund from Disney not received

GCW26 — Tue, 12 May 2026 11:47:51 GMT

Activated Disney+ in March followed all the instructions which included if purchased originally through Disney direct Do Not Cancel we would receive pro rata refund.

However even chasing with Sky help desk and promised refund should be received by 1st May Still No Refund

Re: Disney+ refund from Disney not received

MightyQuinn — Tue, 12 May 2026 12:48:10 GMT

Hi @GCW26 The refund comes from Disney+, so you need to chase Disney+. I've been fighting Disney+ for my refund (annual subscription) but unfortunately the debit card that I had paid on was stolen, so the card is marked as fraud so completely blocked. They keep telling me the payment has failed but refuse to update my refund debit card to my current one! Almost given up.

Re: Disney+ refund from Disney not received

dkw44 — Sat, 16 May 2026 11:03:44 GMT

Exactly the same here! Don't know where to go next in it which is a disgrace since it's over £100!