topic Re: Claiming back termination fee from previous provider in Account & Billing

Claiming back termination fee from previous provider

Bernie40 — Sun, 16 Nov 2025 14:16:51 GMT

Had to terminate BT for SKY and had to pay early termination fee. Was told I can claim it back from sky . How do I do this

MightyQuinn — Sun, 16 Nov 2025 14:30:05 GMT

TimmyBGood — Sun, 16 Nov 2025 20:10:35 GMT

@Bernie40 wrote:

Was told I can claim it back from sky .

To a maximum of £100 for broadband and another £100 for subscription television (if a move from BT/EE TV to Sky Television is involved)

caesarome — Sun, 16 Nov 2025 20:22:23 GMT

It has recently changed it appears:

Offer is available when switching to Sky Q, Sky Glass or Sky Stream.

TimmyBGood — Sun, 16 Nov 2025 20:23:26 GMT

That's interesting: presumably it's to be competitive with BT/EE

FrancesMiller — Tue, 12 May 2026 17:40:51 GMT

Following; I still need to know how to claim back

TimmyBGood — Tue, 12 May 2026 17:46:27 GMT

1000012228.jpg

Mark39 — Tue, 12 May 2026 17:45:48 GMT

@FrancesMiller it's explained fully in the link in @caesarome's post.