topic Re: Early Termination Charge (ETC) in Account & Billing

Early Termination Charge (ETC)

Deesale — Tue, 12 May 2026 12:44:00 GMT

Hi, I terminated my contract for full Sky Full Fibre 300 (FTTP) and my Sky TV package. I have since received an email advising of the ETC for the Fibre but nothing for the TV termination. I need to send copies of the invoices to my new provider. Can anyone please tell me how best to get a copy of the invoices, please?

Re: Early Termination Charge (ETC)

caesarome — Tue, 12 May 2026 12:47:12 GMT

@Deesale

You can download a copy of your bills in the pdf format here then you can give these to your new supplier:

https://www.sky.com/bill/tv-broadband-talk

Re: Early Termination Charge (ETC)

Deesale — Tue, 12 May 2026 12:57:55 GMT

Hi, thanks for your reply however there are no invoices for ETCs published or forecast

Re: Early Termination Charge (ETC)

Mark39 — Tue, 12 May 2026 12:58:57 GMT

@Deesale if you haven't been charged, that sounds like good news!

Re: Early Termination Charge (ETC)

caesarome — Tue, 12 May 2026 12:59:07 GMT

They should appear on what will be your last bill with Sky but depending on billing dates you might not see the bill itself until you have left Sky.

Re: Early Termination Charge (ETC)

MarkGoldsmith — Tue, 12 May 2026 12:59:28 GMT

@Deesale wrote:
Hi, I terminated my contract for full Sky Full Fibre 300 (FTTP) and my Sky TV package. I have since received an email advising of the ETC for the Fibre but nothing for the TV termination. I need to send copies of the invoices to my new provider. Can anyone please tell me how best to get a copy of the invoices, please?

Its worth checking if your TV contract is actually cancelled. Whilst you can terminate your broadband contract early, for a TV contract if you are in the minimum term, as per the T&Cs Sky don't have to agree to the early termination.

Also how did you cancel the TV package? Note that switching your broadband to a new provider won't cancel your TV service, it will only cancel the broadband, so the even try to cancel the TV service you would need to contact Sky.

Re: Early Termination Charge (ETC)

Deesale — Tue, 12 May 2026 13:37:23 GMT

Thank you Mark. You were correct, my TV package was still live. I've now cancelled it. Cheers