topic Re: Sky Marketplace billing in Account & Billing

Sky Marketplace billing

Stephen235 — Tue, 12 May 2026 11:26:56 GMT

Set up Premium Disney+ & HBO Max on the 1st April through marketplace, payment hasn't been taken for May, I haven't had a notification or anything for a missed payment, but have seen issues with this from other users, anyone have a direct number for 'Marketplace' ??

Re: Sky Marketplace billing

Mark39 — Tue, 12 May 2026 12:25:05 GMT

@Stephen235 there isn't one, to my knowledge. If you call the general Customer Services number, they'll either be able to help, or will put you through to someone who can.

Re: Sky Marketplace billing

Mark39 — Tue, 12 May 2026 12:28:15 GMT

@Stephen235 coincidentally, while looking for something else, I came across this help guide. If you click on 'still need help' contact options (a phone number) are given: https://www.sky.com/help/articles/billing-enquiries-third-party-apps