topic Re: Two separate bills coming out? in Account & Billing

Two separate bills coming out?

skillzey — Mon, 11 May 2026 15:22:46 GMT

Is there idea why i have two separate bills coming out one for Streaming TV & the other is for the broadband.

Is there anyway theses can be merged together i find it pointless that they come out separate.

Re: Two separate bills coming out?

Brill+Gill — Mon, 11 May 2026 17:19:17 GMT

Hi @skillzey, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Two separate bills coming out?

skillzey — Mon, 11 May 2026 17:51:47 GMT

Why does it need to be in a private message though?

Re: Two separate bills coming out?

Mark39 — Mon, 11 May 2026 19:01:52 GMT

@skillzey because Sky can't help you without first verifying your identity, which clearly isn't something that can be done in a public forum

Re: Two separate bills coming out?

skillzey — Mon, 11 May 2026 19:04:58 GMT

Oh I Didn't know that im new here i have replied to message though

Re: Two separate bills coming out?

TimmyBGood — Mon, 11 May 2026 19:42:19 GMT

@skillzey

With Sky, broadband and subscription television are two different products with separate contracts and billing, even when sold together during the same transaction.

Re: Two separate bills coming out?

skillzey — Mon, 11 May 2026 20:17:41 GMT

So they can't be merged into one payment coming out.. I might aswell put them both on same date to come out maybe easier

Re: Two separate bills coming out?

GD1 — Mon, 11 May 2026 23:49:24 GMT

@skillzey You will be able to change the payment dates after 2 desperate months payment have been collected.

Any payment date adjustments will affect the monthly amount of the following months bill as the amount of days of the next bill will be higher or lower depending on which date you currently pay compared to your new date.