topic Re: Payment difficulty in Account & Billing

Payment difficulty

Donnabailey — Mon, 11 May 2026 13:43:15 GMT

Im finding it hard paying 104 a month id like a cheaper package or ill have to cancel

Re: Payment difficulty

SKY1992bf — Mon, 11 May 2026 13:46:14 GMT

@Donnabailey You will have to call sky directly and see if you can negotiate a lower price

Re: Payment difficulty

Daniel0210 — Mon, 11 May 2026 14:06:04 GMT

@Donnabailey wrote:
or ill have to cancel

@Donnabailey

If you're referring to a TV package the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

With broadband / Talk if you try to cancel whilst still in a minimum term deal you might have to pay an early termination charge (Sky should notify you if you do and how much they’ll charge).