https://helpforum.sky.com/t5/Account-Billing/Direct-Debit-Changes/m-p/5272511#M291807 <P>I changed my payment method online to another bank account but it seems the money was taken from my old account.</P><P>How long does it take for my directions to be actioned?</P> Mon, 11 May 2026 08:11:49 GMT Ollie2309 2026-05-11T08:11:49Z https://helpforum.sky.com/t5/Account-Billing/Direct-Debit-Changes/m-p/5272511#M291807 <P>I changed my payment method online to another bank account but it seems the money was taken from my old account.</P><P>How long does it take for my directions to be actioned?</P> Mon, 11 May 2026 08:11:49 GMT https://helpforum.sky.com/t5/Account-Billing/Direct-Debit-Changes/m-p/5272511#M291807 Ollie2309 2026-05-11T08:11:49Z https://helpforum.sky.com/t5/Account-Billing/Direct-Debit-Changes/m-p/5272517#M291808 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4680898">@Ollie2309</a>&nbsp; &nbsp;Did you change your payment details at least 14 days before your payment date?&nbsp; This is when the collection was generated.&nbsp;</P> Mon, 11 May 2026 08:20:17 GMT https://helpforum.sky.com/t5/Account-Billing/Direct-Debit-Changes/m-p/5272517#M291808 MightyQuinn 2026-05-11T08:20:17Z https://helpforum.sky.com/t5/Account-Billing/Direct-Debit-Changes/m-p/5272533#M291815 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4680898">@Ollie2309</a>&nbsp;</P> <P><SPAN>It's worth pointing out...</SPAN></P> <P>&nbsp;</P> <P><SPAN>Bills for Sky Q, Sky+, and Sky Broadband/Talk are generated 14 days before your payment date.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Bills for Sky Mobile, Sky Glass and Stream are generated 3 days beforehand.</SPAN></P> Mon, 11 May 2026 08:32:44 GMT https://helpforum.sky.com/t5/Account-Billing/Direct-Debit-Changes/m-p/5272533#M291815 Daniel0210 2026-05-11T08:32:44Z