topic Re: increase in Account & Billing

increase

MCFC — Wed, 06 May 2026 12:05:39 GMT

my monthly payment has gone up £26 from £23 this is just for broadband only IV noticed that am not getting the broadband speed am paying for any suggestions how to get this amount lower seems rather a lot to pay for just broadband thanks

Re: increase

caesarome — Wed, 06 May 2026 12:14:10 GMT

@MCFC

This will have happend either due to April's price rise or because a discount you had has now come to end. For the price increase you would have been sent an email or letter about it.

For the Broadband speed issues feel free to start another new thread here in the Broadband forum:

https://helpforum.sky.com/t5/Broadband/bd-p/sky_broadband

Re: increase

Mark39 — Wed, 06 May 2026 13:14:03 GMT

@MCFC wrote:
my monthly payment has gone up £26 from £23 this is just for broadband only IV noticed that am not getting the broadband speed am paying for any suggestions how to get this amount lower seems rather a lot to pay for just broadband thanks

@MCFC note that you're paying for the broadband speed to your broadband Hub, not the speed you're getting over wifi which will be less, and possibly significantly less. The Sky app will show you the speed you're getting to your Hub.

Re: increase

DaveDrizen — Wed, 06 May 2026 13:19:36 GMT

@MCFC wrote:
my monthly payment has gone up £26 from £23 this is just for broadband only IV noticed that am not getting the broadband speed am paying for any suggestions how to get this amount lower seems rather a lot to pay for just broadband thanks

You think that £23 isdear, I get my broadband from BT and the package I am on is £81 a month